Privacy policy

Privacy Policy 
Last updated: July 17, 2026
ABSOLUTE HONOUR LIMITED owns and operates this online store and official website, including all associated pages, product content, shopping features, tools, tableware and kitchenware goods as well as after-sales services, dedicated to delivering a curated kitchen & tableware shopping experience for our customers (collectively referred to as the “Services”). Our store is built and powered by Shopify to support all online shopping functions provided to you. This Privacy Policy outlines how we collect, utilize and disclose your personal data when you browse our kitchen goods, place orders, complete transactions, return tableware, or communicate with our customer service team.
If there is any inconsistency between our Terms of Service and this Privacy Policy, the provisions of this Privacy Policy shall prevail regarding the collection, processing and disclosure of your personal information.
Please read this Privacy Policy thoroughly before shopping. By accessing our website, browsing tableware products or using any of our Services, you confirm that you have fully read, understood and agreed to our rules on the collection, usage and disclosure of your personal data set forth below.
Categories of Personal Information We Collect & Process
The term “personal information” refers to data that can identify you or be reasonably associated with an individual. Anonymous or de-identified statistical data that cannot trace back to specific users does not count as personal information. Based on your interaction with our kitchenware store, your residential region and compliance with local laws, we may gather and process the following personal information, as well as derivative data generated from such information:
Contact Information: Full name, residential address, billing address, tableware delivery address, mobile phone number and email address;
Financial Information: Credit/debit card numbers, payment account details, card billing data, order transaction records, payment receipts and all settlement information for kitchenware purchases;
Account Information: Registered username, login password, security verification questions, personalized shopping preferences and website setting configurations;
Transaction & Shopping Records: Tableware/kitchenware you viewed, added to cart, saved to wishlist, purchased, returned, exchanged or cancelled, together with your full historical order logs;
Customer Service Correspondence: All content submitted when you reach out for support, such as inquiries about ceramic bowl damage, custom cutlery engraving, return applications or delivery issues;
Device & Network Information: Your browsing device model, browser type, network connection data, public IP address and unique device identification codes;
Usage Tracking Data: Records of your behaviour on our store, including browsing time, page jump paths, favourite kitchen product categories and operation habits on our website.
Sources of Personal Information
We obtain your personal data through the following channels:
Direct Submission by You: When you register an account, browse tableware, place kitchenware orders, apply for returns, contact support or voluntarily provide personal details to us;
Automatic Collection via Our Store: When you visit our website, browse ceramic, silicone, stainless steel kitchen products, enabled through cookies and similar tracking technologies on your device;
Authorized Third-Party Service Providers: Partners we cooperate with to operate store functions, who collect and process your data on our behalf;
Official Business Partners and other compliant third-party platforms.
How We Use Your Personal Information
We process your personal data for the below legitimate purposes according to your shopping behaviours and services you use:
1. Provide, Customize and Optimize Our Tableware Shopping Services
We rely on your personal information to perform our sales contract with you: process payments, arrange kitchenware delivery, fulfil your dinnerware orders, record your preferences for specific tableware styles, send order status notifications, handle returns and exchanges for damaged cookware, allow you to leave product reviews, and recommend matching tableware sets based on your purchase history. All collected data also helps us upgrade our website functions and optimize the shopping experience for kitchen and tableware buyers.
2. Marketing & Promotional Activities
We may use your contact information to send exclusive kitchenware promotions, new tableware launch alerts and discount offers via email, SMS or postal mail. We will also display targeted ads for bowls, plates, cutlery and kitchen gadgets on our store or third-party websites, based on your browsing and purchasing history of tableware items.
3. Account Security & Anti-Fraud Protection
Your data helps us verify account identity, secure payment processes and prevent fake transactions or malicious order disputes related to tableware returns. We monitor abnormal activities to safeguard our store, your property and public safety. If you register an account to shop kitchen goods, you must keep your login credentials confidential and never share your username or password with others.
4. Customer Service Communication
We use your information to respond quickly to your inquiries, resolve issues such as broken ceramic tableware upon delivery, custom engraving modifications, logistics delays and return refunds, and maintain long-term customer service communications.
5. Legal Compliance Requirements
We process personal data to abide by local applicable laws, respond to official requests from law enforcement and government authorities, conduct evidence collection for potential disputes over tableware orders, and enforce our store’s Terms of Service and return policy.
Circumstances Where We Disclose Your Personal Information
We will only share your personal data with third parties for legal and legitimate purposes under this Privacy Policy, including the following scenarios:
Authorized service providers including Shopify, logistics suppliers, payment processors, data analytics agencies, cloud storage platforms, customer support outsourcers and kitchenware fulfilment partners who complete store operations on our behalf;
Marketing and advertising partners: We cooperate with Shopify to launch personalized ads of tableware products across third-party platforms using your shopping activity data. These partners process your information subject to their own privacy policies. Depending on your location, you have the right to request us to stop sharing your data for targeted advertising;
Upon your explicit consent or active request: For example, when we need shipping information to deliver your tableware, or when you log in via social media plugins and authorize data synchronization;
Our affiliated companies within the ABSOLUTE HONOUR LIMITED corporate group;
During corporate restructuring such as merger, acquisition or bankruptcy liquidation; to comply with legal subpoenas and official investigation orders; to enforce our store rules; and to protect the legal interests of our platform, customers and third parties when tableware transaction disputes arise.
Our Cooperation with Shopify
This tableware store is fully hosted on Shopify’s system. Shopify collects and processes your browsing and order data to maintain and upgrade our shopping services for kitchenware buyers. All information you submit during checkout, return application or account registration will be transmitted to Shopify and relevant overseas third-party service providers to complete tableware delivery and after-sales processing.
We activate Shopify’s official enhanced business tools to develop our kitchenware business. These tools integrate your store interaction data with data from other Shopify merchants. In such cases, Shopify acts as the independent data controller and is responsible for responding to your data rights requests related to this processing.
You can review Shopify’s official consumer privacy policy via the link below to learn their full rules of data usage and user rights: Shopify Privacy Portal Link. Data rights available to you vary by your country or region of residence.
Third-Party External Links
Our store pages may contain hyperlinks to external websites or social platforms operated by independent third parties, which are not under our management or supervision. We suggest you carefully read the privacy policies of any external sites before browsing them. We take no responsibility for their data security, information accuracy or content authenticity.
Any content you post on public third-party social platforms (such as photos of our tableware products) may be viewed by all platform users without usage restrictions by us or third parties. The existence of external links on our website does not equal our official endorsement of those platforms or their operators.
Minors’ Personal Data
Our kitchenware and tableware shopping Services are designed for adult customers only. We do not intentionally collect personal information of minors who have not reached the age of majority in your jurisdiction. If you are a parent or legal guardian and discover your minor child has submitted personal data to our store, please contact us immediately to request complete deletion of such records.
As of the effective date of this Privacy Policy, we have no awareness that we “sell” or “share” (as defined by local data protection laws) personal information of users under 16 years old.
Information Security & Data Retention
Please note that no internet transmission or electronic storage system can guarantee absolute data security. Your personal information may face risks during online transmission. We advise you to avoid sending sensitive financial information via unencrypted communication channels.
We retain your personal data for different durations based on specific needs: maintaining your shopping account, completing tableware order after-sales services, fulfilling legal regulatory obligations, resolving transaction disputes over damaged kitchenware, and enforcing our signed service agreements. Once data is no longer required for these purposes, we will securely erase or anonymize your records.
Your Data Rights & Preference Management
Subject to local data protection laws applicable to your residence, you may hold all or part of the below rights over your personal information. These rights are not unconditional, and we may decline your request within legal scope under specific circumstances:
Right of Access: Request a full copy of all personal data we store related to your tableware shopping activities;
Right to Erasure: Apply for permanent deletion of your personal information held by our store;
Right of Rectification: Ask us to correct inaccurate contact, payment or shipping information for kitchenware deliveries;
Right of Data Portability: Obtain a machine-readable copy of your data and request us to transfer it to a designated third party (subject to legal exceptions);
Marketing Communication Opt-out: You can unsubscribe from all promotional emails about new tableware launches and kitchenware discounts at any time via the unsubscribe link attached to our marketing emails. After unsubscribing, we will still send essential transaction notifications such as order confirmations, return progress updates and delivery alerts, which are mandatory for normal shopping services.
You can exercise the above rights through dedicated function entrances on our website, or by contacting our support team via the contact information listed at the bottom of this policy. For data processed by Shopify, please visit https://privacy.shopify.com/en to view relevant user rights rules.
We will not treat you unfairly or discriminate against you for exercising your legal data rights. Before handling your data request, we will complete identity verification as required by law. You may also appoint an authorized agent to submit applications on your behalf, but we demand valid power-of-attorney proof from the agent and may require direct identity confirmation from you. All valid requests will receive our formal reply within the time limit regulated by local laws.
Submitting Complaints
If you hold objections regarding how we collect and process your personal information during tableware shopping, please contact us via the official contact channels below. Depending on your location, you may appeal our response results by writing to our support mailbox, or file an official complaint with the local data protection authority in your region.
Cross-Border Data Transmission
Your personal information related to tableware orders may be transferred to, stored and processed in countries or regions outside your residential territory.
If we transfer your data out of the European Economic Area (EEA) or the United Kingdom, we will adopt recognized legal data transfer mechanisms such as the European Commission Standard Contractual Clauses or equivalent official contracts issued by UK competent authorities, unless the receiving country has obtained official adequacy certification for data protection standards.
Updates to This Privacy Policy
We reserve the right to revise this Privacy Policy periodically to reflect adjustments to our tableware store’s operation rules, after-sales processes, or comply with updated local legal and regulatory requirements. All revised versions will be published on our official website with an updated “Last updated” date, and we will issue notifications to users as required by applicable laws.
Contact Information
For any inquiries about our data processing practices, this Privacy Policy, or to submit requests to exercise your personal data rights, please reach us through the following channels:
Phone: +852 9456 7801
Email: contact@absholife.shop
Postal Address: ABSOLUTE HONOUR LIMITED, 24 Sze Shan Street, Blk B 5/F, Ajisen Group Tower, Yau Tong, Kowloon Hong Kong SAR